Date: May 27, 2025
Speaker: Ankur Singh, Product Head, eMACH.ai Digital Engagement Platform
Summary:
In a hyper-digital world, disjointed legacy systems and long transformation timelines are actively costing banks growth and customer loyalty. This session explores how the eMACH.ai Digital Engagement Platform (DEP) helps financial institutions overcome monolithic hurdles. Attendees will discover how to launch contextual, hyper-personalized customer journeys in a focused 120-day sprint—without the need to rewrite underlying core systems.
Key Takeaways from the Session:
- Accelerated Go-to-Market: Learn how to “buy and adapt” or build custom solutions using a composable, low-code platform that features over 750 pre-built user journeys, 520+ ready APIs, and 24+ microservices.
- Frictionless Omni-Channel Onboarding: Discover how to slash abandonment rates using advanced OCR document scanning, 3D facial liveness checks, and digital signature capture for real-time, straight-through processing.
- Proactive Servicing & AI Insights: See how embedded AI (powered by Purple Fabric) drives behavioral modeling, smart payment suggestions, contextual location-based offers, and predictive churn analytics.
- Retention “Beyond Banking”: Explore innovative lifestyle features designed to build daily habituation, including Personal Finance Management (PFM), dedicated “Family Banking” modules with parental controls, and an ESG calculator to track and offset travel carbon footprints.
Why Watch? If you are looking to overcome the friction of rigid systems and want a practical “fast pass” to modernizing your retail, SME, and corporate channels simultaneously, this session provides a proven, 120-day roadmap.


