Arun Jain, the Chairman & Managing Director of Intellect Design Arena spoke to FF News about how First Principles Thinking and Design Thinking are revolutionizing financial technology.

By breaking down complex problems to their core and focusing on customer needs, Mr. Jain discusses how Intellect has developed eMACH.ai—a platform transforming financial institutions from product-centric thinking to customer-centric ecosystems.

Watch now to find out how banks can step into the future.