Insights from Inside Episode 3 – Tech Innovations & Customer Expectations: The New Age of Banking
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Insights from Inside Episode 3 – Tech Innovations & Customer Expectations: The New Age of Banking
In this episode, Rajesh Saxena sheds light on the digital-first mindset of today’s customers, who demand seamless onboarding and round-the-clock access to their banks.
Episode 3 is now live! iGCB’s Podcast series ‘Insights from Inside’ continues to unravel the complexities of banking, one groundbreaking conversation at a time. In this episode, we’re honored to have Rajesh Saxena, CEO of iGCB, whose vision and leadership are reshaping the banking landscape. Joining him once again is our sharp and engaging host, Mithu Gupta, prepared to dive into topics that are at the forefront of banking innovation.
In this episode, Rajesh sheds light on the digital-first mindset of today’s customers, who demand seamless onboarding and round-the-clock access to their banks. He also discusses how rising competition is fueled by technology, which is reshaping the entire industry. As banks strive to stay relevant, Rajesh explores how they are creating contextual, composable experiences and leveraging ecosystems to acquire new customers. But it doesn’t stop there – from the rise of cloud adoption and ESG to disruptive technologies like Generative AI and Blockchain, this episode dives deep into the trends that will define the future of banking.
Insights from Inside Episode 3 – Tech Innovations & Customer Expectations: The New Age of Banking
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